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CONTACT CENTER
BPO Services:
• Customer care
• Sales & lead generation
• Technical support
• Back office
• Marketing & surveys
• Quality Assurance
Multilingual
Multichannel
High Engagement & Low Turnover
Technical Support
Outsourcing
- First Contact Issue Resolution: Swift resolution and proactive problem-solving via Level 1 or Level 2 technical support staff.
- Enhanced Reporting and Analytics: Drive continuous improvement programs and enhance your product/service development processes.
- Industry specific expertise: Experienced teams providing technical support for industry specific needs e.g. Telecom, Networking, EV Charging stations etc.
WHY CHOOSE GEXEL
TO OUTSOURCE YOUR
TECHNICAL SUPPORT?
- Headquartered in Montreal, Quebec, Canada, with flexible resource allocation in Morocco & South Africa.
- Enterprise-grade technical support solutions tailored for B2B and B2C brands.
- Scalable support teams with industry-specific expertise.
- 24/7, multilingual support with omnichannel capabilities.
- Cost-effective and performance-driven tech support outsourcing.
